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Proper Telephone Etiquette can Increase Sales

Good customer service is a necessity for business because many times it  is your first level of contact.  This contact can be through your assistant or receptionist who answers the phones, respond to emails, etc. For many customers, the decision to conduct business with your organization is largely determined by the impressions presented during this initial contact.  This is why it is essential to leave a positive first impression that makes the customer  want to …

Mind Your Manners while Holiday Shopping

6TM9KCRP625X Now that the Christmas holiday season has officially started, it is important to mind your manners (and safety) to maximize your holiday shopping enjoyment.  Here are a few tips that will help you stay safe while taking advantage of holiday sales: Dress appropriately Many stores are going to be pretty warm due to increased customer traffic as well as just simply heating the building due to the cold weather, so forgo wearing heavy coats …

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