Privacy Policy

Your privacy is very important to us. We have developed this policy in order for you to understand how we collect, use, communicate, disclose, and make use of personal information.  The following outlines our privacy policy:

This privacy policy applies to Phenomenal Image’s websites, products, and services. We may be modified at any time and the most recent version will be published on this page. Your use of Phenomenal Image sites is subject to this privacy policy in effect. If you disagree with any terms in this privacy policy, please do not use this website.

Your Information

Personal Identification Information

Personal identification information is information that can be used to identify you.  This includes your full name, email address, and phone number. We will collect personal identification information from you only if you consent to submit such information to us. You can always refuse to supply personal identification information. But, you may not be able to take advantage of or participate in some services.  We do not automatically collect any personal information.

We may collect personal identification information from you in a variety of ways. Here is the information we collect and when:

–  When you opt-in to receive our career tips, we collect your name and email; 
–  When you sign up for free courses or products, we collect your name and email; 
–  When you place an order, we collect your name, address, phone, email, billing, and payment information; 
–  When you fill out a “Contact Us” form, we collect your name, email, phone number (optional), comment or question;
–   When you request support via our support form, we collect your name, email, phone, questions, and/or concerns; 
–  When you respond to a survey, we collect your name, email, and comments;
–  When you subscribe to the newsletter, we collect your name and email; 
–  With other activities, services, features, or resources we make available on our site, we collect your name and email.

*Only when appropriate, we may ask for your name, email address, mailing address, phone number, and payment information.  But you may anonymously visit our site.

Non-personal Identification Information

We may collect non-personal identification information about you when you interact with our site. This information may include:

-The browser name you used to connect to our site,
-Your type of computer and operating system,
-Your internet service provider, and
-Your location.

We use the information to understand how our users, as a group, use the services and resources provided on our Site and to learn what and how to improve our technology to enhance your services.

Web Browser Cookies

A “cookie” is a small piece of information we use to assign to each visitor’s computer. A cookie is a unique, random numerical identification code that is stored on your computer.

Cookies do not collect or share personal identification information. Our site uses browser “cookies” to enhance and personalize your experience. Your web browser places cookies on your hard drive for record-keeping purposes and to track information about you.

You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. You can set your web browser to refuse all cookies. You can also set your web browser to indicate when a cookie is being set. You may choose these options in the preferences or menu options in your browser.

Please note that some parts of the site may not function properly if you refuse cookies.

How Your Information Is Used

Phenomenal Image collects and uses your personal information for the following purposes (please note that we will always ask for consent before we obtain your personal information):

• To Improve Customer Service:
  Your information helps us to more effectively respond to your customer service requests and support needs.
• To Personalize User Experience:
  We may use the information to understand how our users, as a group, use the services and resources provided on our site.
• To Improve Our Site:
  We always strive to improve our website offerings based on the information and feedback we receive from you.
• To Process Transactions:
  We may use the information you provide about yourself when placing an order only to provide service for that order. We do not share this information with outside parties, except to the extent necessary to provide the service. We do not keep any personal information in our database.
• To Administer a Content, Promotion, Survey or Other Site Feature:
  To send you the information you agreed to receive about topics we think will be of interest to you.
• To Send Periodic Emails:
  The email address you provide for order processing will only be used to send you information and updates about your order. It may also be used to respond to your inquiries, and/or other requests or questions. If you choose to subscribe to our mailing list, you may receive emails about tips, our newsletter, and updates. You may also receive related product or service information.

You may unsubscribe from receiving emails at any time. We include detailed unsubscribe instructions at the bottom of each email. Or you may contact us on our website. You may also email Nancy Gettridge at privacy@phenomenalimage.com.

Use of Forms

We use forms on our websites to gather only the needed information to send you the information you requested. This may include career tips, company news, updates, and related product or service information.

Phenomenal Image does not directly store any personal data about this information. We use third-party processors, such as Kit (formerly Convertkit), Sender, and Stripe, for this purpose. If you have any questions about your personal data, please contact pigdpr@phenomenalimage.com

Access to Information

You have the right to access the information that we hold about you. If you wish to exercise this right, please send your request to pigdpr@phenomenalimage.com.

How We Protect Your Information

All information you provide to us is stored on secure servers. All payment transactions are processed using SSL technology.

The data that we collect from you may be transferred to, processed, and/or stored at a destination outside the European Economic Area (“EEA”). By submitting your personal data, you agree to this. We will take all reasonable steps to ensure that your data is secure under this privacy policy.

Your privacy is very important to us. We will take all reasonable steps to protect your personal data, but please be aware that any data you send to our site is sent at your own risk.

Third Party Websites

We may have ads or other content on our site that links to other sites. These sites may include our partners, suppliers, advertisers, sponsors, licensors, and other third parties.

We do not control any content or links that appear on these sites. We are not responsible for the practices employed by websites linked to or from our site.

Also, these sites or services, including their content and links, may change. These sites and services have their own privacy and customer service policies. If you browse and/or interact with any other website that is not our site, you are subject to that website’s terms and policies.

We do not control the security measures used by third parties like our hosting company or Google Analytics, which have their own policies.

Compliance with Children’s Online Privacy Protection Act

Protecting the privacy of the very young is especially important. We never collect or maintain information on our site from those we actually know are under 13. The content on our website is neither structured nor intended for anyone under the age of 13.

Changes to This Privacy Policy

Phenomenal Image has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our site, revise the updated date and version at the bottom of this page, and send you an email.

Although we will inform you of any changes, it is your responsibility to refer to this privacy policy. On a routine basis, return to this page to become aware of any changes.

Contacting Us

If you have any questions about this privacy policy or your dealings with this site, please contact us at:

Phenomenal Image
134 Vintage Park Blvd., Ste A #306
Houston, TX 77070 USA
Phone: 877-587-3778
Email: privacy@phenomenalimage.com

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

Your Acceptance of These Terms:

To use our site, you must agree to the terms of this policy. Please review, understand, and accept the terms as explained in this policy. 

If you do not agree to this policy, please do not use our site.

Date:  December 31, 2019

Last reviewed:  April 1, 2024